![]() ![]() Introduce Generation-N and their behaviors and characteristics changing the game for CX, business models, and products and services.With the evolution of consumer habits comes adapted behaviors, preferences, and expectations, as well as a resetting of values and a willingness to experiment with other brands, retailers, and services. The Future of CX and Business Model Innovation: The Rise of the ‘Generation-Novel,’ the Market's New Customer Segment.Ĭustomers were already embracing digital rituals in every facet of their lives, but modern disruption in world affairs and the economy has expedited the rate at which customers of all types and ages have become digital-first. Brian also contributes to FastCompany, ZDNet, Techonomy, CIO, ADWEEK, and Singularity University His blog,, is among the world’s leading business online resources. ![]() Whether it’s a technology or business event or an internal corporate summit, Brian brings a naturally engaging and entertaining message of clarity, meaning, and inspiration. He’s an eight-time, best-selling, and award-winning author and has published over 60 research reports on the future of business, work, digital transformation, innovation, and industries such as retail, healthcare, financial services, insurance, and public sector. His message simply resonates and that’s why he’s also followed by more than 700,000 people online and some of the most influential people in business, politics, entertainment, and other industries globally. As a digital anthropologist, he humanizes technology trends to make sense to everyone at every level. Not one to fly-by convention, Brian has personally influenced and shaped business and media through his work, lead numerous programs for Fortune 500 companies, notable celebrities, startups and is globally recognized as one of the most prominent thought leaders and published authors in new media. He is consistently ranked as one of the top speakers at some of the biggest events around the world.īrian is indeed ‘Mr. Heralded as one of the ‘top 10 people to know in Silicon Valley’, and considered “one of the most important thought leaders of our time” and "one of the more creative and brilliant business minds of our time,” Brian Solis shares his vision, research and experiences through keynotes at conferences and events worldwide to help people understand and embrace the dynamics defining the rise of digital transformation, innovation, connected consumerism and digital lifestyles. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |